With the new ‘Swyx Connector for Skype’ partners can now take advantage of Swyx’s enterprise telephony functions.
All SwyxWare users who rely on Skype for Business (formerly Microsoft Lync) or Office 365 for messaging and collaboration, can now take advantage of Swyx’s enterprise telephony functions using Swyx Connector for Skype.
As an important part of the Swyx Client product family, the Swyx Connector for Skype offers access to a wide range of voice telephony features easily and conveniently via Swyx and/or SIP phones using a common UC interface.
Switching between two different clients is eliminated thus saving valuable time and enhanced ease-of-use. In addition, expensive Skype licenses for basic and professional users can be replaced in favour of Swyx’s more competitive pricing model.
The direct dialling out of Skype for Business, the synchronisation of presence information with SwyxWare and the access to the Skype Directory, are some of the key features included in the new client. Also available in the Connector for Skype is choice of hot-keys, call handling (select, call transfer, hold, routing / forwarding, CLIR, call-waiting setting) and retrieval of voice mail.
“With the Swyx Connector for Skype, we have created the framework for a consistent user experience of Skype and Swyx applications for on-going improvement of business processes. The easy installation with Swyx for collaboration and telephony and also the support for additional functions such as fax or DECT, especially for the German market, all make the Swyx Connector for Skype attractive in an enterprise environment.” explains Kai Froese, Director of Product Management at Swyx.
In addition to the Swyx Connector for Skype for Business, the latest SwyxWare release also contains other new enhancements including support for Windows 10 and support for additional third-party applications.
Dr. Ralf Ebbinghaus, CEO of Swyx Solutions AG, sees the latest release of SwyxWare as impressive proof that its integration capability with other products is an essential part of the success story of the Swyx solution. “We always want to achieve together with our partners and users, the best quality for our products. Therefore their feedback has been important for us to adapt our solutions perfectly to the needs of the market and deliver intelligent updates with relevant features. We have succeeded with the Swyx Connector for Skype for Business and the release of SwyxWare 2015 R3 as a whole!”