TalkTalk Business and Mitel set to unveil new Hosted Unified Communications offering

nandf_news_Andy-Hollingworth.jpg

A strategic partnership with Mitel has enabled TalkTalk Business to announce that it is set to launch a new Hosted Unified Communications (UC) solution early next year.

The Hosted UC platform has been fully integrated into TalkTalk Business’ Next Generation Network (NGN) to ensure it is underpinned by unrivalled reach, call quality and service reliability.

Andy Hollingworth, director of wholesale at TalkTalk Business, said: “The new hosted UC offering – bolstered by the power and reach of our Next Generation Network – is an exciting proposition for the channel and end-users alike.

“It follows months of integration development and testing and takes advantage of our NGN which offers greater reach than any other UK provider and nearly twice as many enabled exchanges as BT or Cable & Wireless. We’re currently inviting selected partners to trial this solution as we complete further market testing during the build-up to the full product launch early next year.”

The company says the Hosted UC offering is designed to deliver unified communications functionality to end users and will give channel partners the following benefits;

Simplicity and scalability – Ideal for resellers who want to offer a capex-light, highly scalable phone system for one or more locations;

Flexibility – Enables independent software revisions, so end-customer upgrades can be delivered in-line with their business needs;

Revenue potential – Fully hosted, it offers outstanding recurring revenue opportunities with no incremental capital expenditure and pay-as-you-grow flexibility;

Cost reduction – Integration of voice and data networks to simplify management and sharing costs;

Familiarity – An easy to brand and deploy service, based on the Mitel Communications Director (MCD) software stream; and

Up-selling opportunities – Allows resellers to up-sell and migrate customers onto IP based services and presents additional margin-rich opportunities.

Robert Hutton, sales director from Mitel, commented: “TalkTalk Business’ ability to deliver quality business grade services via its NGN was key to us working with them to launch this new hosted UC offering.

“The market for unified and IP communications is growing. By offering a hosted UC solution based on Mitel Communications Director, TalkTalk Business can enable resellers across the UK take advantage of this opportunity.”