The outbound call centre specialists have for a number of years been the exclusive value added UK reseller for TouchStar, a rapidly growing Denver based software developer who serve over 2,500 businesses on six continents.
The name change has been made to reflect the core offerings provided by the company and a further affirmation of the relationship between the UK and US based operations. Existing service provision to customers will remain unchanged.
TouchStar Call Centre Software MD, Dave Fricker said, “We have for all intents and purposes served as TouchStar in the UK for several years and the change of name merely eliminates any ambiguity that operating under two names may have had. We will retain our reseller arrangement and independence. The change of name is also the ultimate confirmation of belief we have in the TouchStar product suite. Our philosophy will remain the same as ever – the best quality value added services around at the most competitive price. We have always wanted our customer’s business’s to grow, as when they grow, we grow!”
TouchStar (US) CEO, Steve Bederman added, “We are truly honoured and delighted that our UK partners have decided to rebrand as TouchStar Call Centre Software. They have always shared our commitment to high levels of customer satisfaction and customers in the UK can consider themselves safe in the knowledge they are being served by an organisation that really does put their interests first. We know that the UK market is benefiting from TouchStar’s contact centre solutions and the further integration of our partners can only enhance this.”