SPEN, which runs electricity supply network businesses in Central and Southern Scotland, in the English Midlands and in Wales, is using the next-generation network (NGN) to run voice and data services into transmission substations. All the network traffic, consisting of telemetry and remote monitoring, voice traffic, inter-site communication and site to control centre links, is operation critical.
Thus has significant experience in the Utilities Sector and was chosen to deliver this network, extending to 300 sites in 130 locations as the solution it offered delivered in terms of both quality and price along with improved efficiency and flexibility SPEN initiated this project to realise Operational Expenditure savings aligned to their asset management policy.
Richard Rutherford, Senior Project Engineer Telecoms at ScottishPower Energy Networks said: “The service and reliability track record Thus has means that we have faith in their ability to support our NGN and its capability to manage operationally critical traffic. Thus continues to demonstrate that it has a unique understanding not only of our business, but of the wider Utilities Sector. Thus is delivering a communication solution that meets our needs today and will grow with us in the future. SPEN has ensured that the network solution provided by Thus has the resilience and reliability we need to ensure that we continue to deliver excellent levels of service to our customers
Phil Male, Chief Operating Officer at Thus plc said: “ScottishPower is one of our longest standing customers and I’m delighted to be further developing this relationship as we move forward. Our ongoing association clearly demonstrates our pedigree in the corporate telecoms market and our capacity to deliver the unique and diverse communication solutions required by the Utilities Sector.”
Extending the relationship with the ScottishPower Group further demonstrates Thus’ status as the carrier of choice for companies within the Utilities Sector. This owes much to having a cohesive internal resource that manages the client relationship as it evolves with the customer’s changing needs, ensuring the client enjoys the highest level of personal, and technical, service and support.