Tiger Communications Hotel Pro Gains Avaya Gold

Tiger Communications, a provider of Call Management Solutions, has announced full certification by Avaya across its entire portfolio for the Tiger Hotel Pro product suite. The award of Avaya DevConnect Gold status will help Avaya Resellers benefit from fully supported and accredited access to Tiger Communications extensive range of Hospitality Services and Solutions.

“Our range is modular with an assortment of features suitable for both small motels and guest houses right up to larger hotels or international chains,” explains Simon M. Udell, Global Hospitality Solutions Director for Tiger Communications. “All professional services are undertaken by Tiger which allows our Avaya partners to concentrate on their primary business while providing them with a valuable additional revenue source” Udell adds.

Tiger Communications offers a wide range of solutions covering Hotel Telephone Call Accounting, Guest and Administration Voice Messaging, Wake-up Systems, DDI Allocation, Guest Internet Billing and XML based Content Delivery to bedroom handsets.

Tiger Hotel PRO is the premier solution for larger 4 and 5 star Hotels or smaller, high-end boutique properties to help maximise telephony and data revenue whilst improving guest satisfaction backed by extensive reporting functionality. The solution offers Advanced Management reports including response reports for the Reservations Teams, Lost Calls, Trunk Capacity, Departmental Cost Analysis and Revenue Management. Within a Hotel environment, the product is often used as a gateway for integrating systems, providing seamless interconnectivity between Hotel PMS, PABX, Voicemail, Wakeup, Pay-TV and Internet Access.

Tiger Communication has extensive certification agreements with a wide range of leading PBX and VoIP technology vendors including Alcatel, Avaya, Cisco Systems, Mitel, Philips and Siemens.