Tiscali ‘Clubs’ Together for Voice Innovation

Resellers on the lookout for new business opportunities and fresh ideas for traditional PSTN replacement services will welcome the news that Tiscali Business Services and Club Communications have signed an agreement to work in partnership.

With Club’s expertise within the traditional voice resale market and Tiscali’s experience, track record and the ability to scale broadband to over 2.6 million customers, companies throughout the UK can expect a fusion of innovation.

Since its formation over ten years ago, Club has built up a wealth of experience in the voice market, providing wholesale network services to telecoms resellers, from order input to end user billing. Like Tiscali Business Services, Club markets and sells its services exclusively through resellers only and therefore has no conflict of interest with its channel customers who deal directly with end users.

Between them, the two companies intend to supply the channel with an array of products and services that are attractive to end users, easy to sell and produce customer loyalty and increased margins for the reseller.

“Tiscali has proven itself to be a very innovative company and Club Communications are very excited about their services including the Voice Ready product which is a perfect fit for our resellers and their customers,” says Tony Lewis, Managing Director of Club Communications. “This approach is mission-critical to our strategy because we want to offer the widest, most flexible and dynamic set of services.

“Tiscali’s experience in the integration of provisioning and operational support interfaces is really the best way of achieving scale and reducing time to serve and is essential for partners like Club.”

Lewis adds that the agreement with Tiscali is expected to provide Club with “the largest geographic LLU footprint in the UK.”

Nathan Francis, Managing Director of Tiscali Business Services, says: “We are delighted to have teamed up with Club Communications who have an excellent track record and plenty of experience in the voice arena. The company has developed a range of very good products and services for resellers servicing the SME market which complements our own strategy to develop more and more innovative service offerings for this important sector.

“Club is one of very few players in the voice resale market to invest significantly in back office systems to manage volume and efficiency in-house for data resale to their partners. For us this is a failsafe strategy.”

As well as Voice Ready, the imminent launch of ADSL2+ will allow Tiscali to offer Club the service through its infrastructure across the entire LLU footprint providing Club Partners with up to 16mbs of bandwidth.