Unified Communications is a top priority for businesses

Siemens Enterprise Communications’ EMEA and APAC partner survey reveals how Unified Communications (UC) is becoming a high priority for end-users as businesses worldwide seek to set up more agile operations based on a mobile workforce.

The study of representatives from 31 countries at Siemens Enterprise Communications’ dedicated partner day at CeBIT also identified the constraints on potential reseller growth as countries seek to emerge from a challenging economy. Asked for the greatest growth potential for 2012, nearly half (46%) of respondents support UC but resellers also noted customers’ needs to drive down costs with 22% believe that migrating to IP networks and cloud solutions (15%) would be the key target areas.

The partner research broadly aligns with the end-user perspective in recent State of Enterprise Communications 2012 Study, which revealed the following key themes:

– IP communications saves money with pure-IP communications

– A mobile and distributed workforce fuels cloud adoption

– UC is a priority but the skills gap is hindering the ability to deploy these technologies

The partner survey findings found a similar level of agreement on the challenges. Unsurprisingly, increasing revenue is the top priority for partners. When asked for their top three challenges to achieving this, 34% said the tough economic climate, 22% said no capital budget and 15% stated their customers’ perceived risk of adopting pure IP-platforms.

Marc Aghili, Senior Vice President of Indirect Channel Sales and Business Development in EMEA and Asia-Pacific, Siemens Enterprise Communications comments that: “UC has always been popular, but it is now top of the agenda as businesses are getting to grips with mobilising their workforce. Adopting IP-platforms are also a high priority for businesses that want flexible communication and scalable collaboration with low costs when capex budgets are so tight.”