Up-Selling in the Snow

Richard Bligh of Gamma: 'Our job is to give partners the edge...'

Never being one to miss an opportunity, Richard Bligh, Marketing Director at Gamma Telecom is urging resellers to use the current snow chaos to proactively promote home working and inbound call management to current customers and prospects

“If ever there was a time to alert customers to how telecoms services can and should be a core part of business continuity planning – it’s now. With Gamma’s IP Telephony services and Inbound services we can deliver any call on any number to any destination, and help smart businesses keep going whilst their competitors are struggling.

Make sure you’re turning a problem into an opportunity with some smart up selling of our / your Inbound and IP Telephony services.”

To prove the point, Gamma’s Technical Service Centre (TSC) in Manchester was completely snowbound yesterday, but they offered normal service as all staff used Gamma’s Communicator service and worked from home. Bligh says other Carriers were less prepared!