VCOMM have expanded their Call Management portfolio to include solutions from Zylinc. The Zylinc solution portfolio is widely deployed and certified against enterprise based IPBX platforms including Cisco UCM and Microsoft Lync with solutions also fully interoperable with Broadsoft BroadWorks.
VCOMM can now offer their Resellers and Service Providers technical design consultancy, field engineering and technical support across the various Zylinc solutions so that Contact Centre and Receptionist capabilities can be added to IPBX platforms, along with providing integration with enterprise systems. The solution is sold by VCOMM using a very disruptive commercial model which also includes SaaS based monthly tariffing options.
Steve Harris, Managing Director of VCOMM Distribution comments on the recent distribution agreement with Zylinc, “We were very impressed with the additional functionality this provides to end users and it will greatly improve our Service Providers and Resellers ability to differentiate themselves, particularly in Microsoft Lync deployment scenarios”.