Vodafone Celebrates Partner Success

Vodafone Portraits

Vodafone UK has confirmed the winners of the 2015 Partner of the Year Awards at its annual partner conference in St John’s Hotel, Solihull, yesterday.

The established Vodafone Partner of the Year awards, now in their fifth year, recognise partners who exhibit the highest level of performance, capability and skills across fixed, mobile and total communications between 1st April 2014 and 31st March 2015.

Partners were recognised across the following categories:

•Total Communications Partner of the Year – Onecom
•Platinum Partner of the Year – Olive Communications
•Gold Partner of the Year – Qualitel Voice and Data (part of Elitetele.com plc)
•Silver Partner of the Year – NIBC Corcra
•One Net Partner of the Year – Connect Telecom
•Fixed Partner of the Year – italk
•Award for Innovation in Fixed Solutions – Eison

Rob Mukherjee (pictured), Head of Vodafone Partner Services at Vodafone UK said: “Five years on from the launch of the Vodafone Partner Programme and our partners remain a vital part of our business. The awards are our way of celebrating our partners’ commitment to and belief in Vodafone and it’s fantastic to be able to recognise their well-deserved success. The award-winning partners span across all of our current tiers and across the mobile, fixed and total communications space, which is further demonstration of our own efforts to become a leading total communications provider.”

In advance of the evening’s celebrations, Vodafone updated its partners on the business and partner strategy for the coming year. Partners heard first-hand about Vodafone’s continued focus on total communications and renewed emphasis on customer experience excellence both within its own business and in the partner channel. To align with this, Vodafone Partner Services will continue to work closely with its partners as the programme enters a new phase with the launch of Capability tiering next Summer.

The new Capability tiers will recognise and reward partners on their success and expertise in selling and delivering total communications solutions and their ability to provide customer experience excellence. Details around the new phase of the programme will be released in due course.

Rob Mukherjee continues: “Both we and our partners are focused on supporting UK businesses to make best use of technology; technology which enables UK plc to work more efficiently, deliver great customer service to their own customers and compete in today’s fast-paced market.

“We want our partners to focus on the things that matter – driving converged technologies and providing a fantastic customer experience. We also want to support our partners to be the best channel to market for our total communications portfolio, as we know this is what customers want. We believe that the upcoming changes to the programme will be key to enabling the future for both our partners and our customers.”