Vodafone UK outsources network maintenance to Ericsson

Vodafone UK and Ericsson have announced a seven year agreement that will see Ericsson provide maintenance and operations for Vodafone UK’s 2G and 3G radio access networks. The contract includes the transfer of approximately 350 employees from Vodafone to Ericsson, scheduled for the beginning of May.

Jeni Mundy, chief technology officer at Vodafone UK, said: “We see this as a strategic long term relationship, offering real operational and financial benefits allowing us, over time, to reinvest savings in delivering new products and services for customers. Ericsson is the specialist in this area and will be critical in helping maintain our high quality network, which customers expect from Vodafone.”

Mats Granryd, head of Ericsson UK, continued: “We are honoured that Vodafone has chosen Ericsson as its managed services partner for its UK network. We believe Ericsson’s experience in managed services and the skills and experience that the transferring staff bring will combine positively with our scale advantage to significantly benefit Vodafone with improved quality and superior cost structure. In this contract we are ideally positioned to deliver value to Vodafone UK and it also offers us the opportunity to build on our strong relationship and develop our collaboration further to deliver future business benefits.”

Through economies of scale, best practice tools, methods, processes and efficient resource allocation, Ericsson’s Managed Services supports its partners to improve network performance and end user experience whilst reducing operational costs. In the UK Ericsson has multiple managed services contracts with fixed and mobile operators.