Vodafone UK simplifies call costs calling from overseas

From 14 January 2010 Vodafone UK is simplifying country call zones and standardising zone pricing, making it easy for business customers to understand call costs when they are overseas.

Business customers who are not on one of Vodafone’s specific roaming price plans will soon benefit from a simpler regional structure of just three zones instead of the current six, and a standard price per minute rate on calls which is not dependent on the network on which they are roaming. The new zones are now Europe, USA/Canada and Rest of World.

“Our business customers tell us that when working overseas, staying in touch with colleagues and customers is essential. But if they do not travel often enough to justify a roaming package on their price plan, the current zone structure can be confusing”, says Peter Kelly, Enterprise Director, Vodafone UK. “With these changes, businesses without a roaming package will be able to budget for voice calls more effectively.”

Vodafone business customers will now also benefit from one simple call rate per zone – regardless of the network they connect to when overseas – as Vodafone have scrapped preferred and non-preferred network charging.

The countries included in the Europe zone are: Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus (excluding Turkish sector), Czech Rep, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Azores & Madeira), Romania, San Marino, Slovakia, Slovenia, Spain (inc. Balearic Islands & Canary Islands), Sweden, Switzerland, Vatican City. The call rate for Europe is 33 pence per minute (ex. VAT).

The changes affect customers who do not have a roaming package on their price plan. And for business customers who often work abroad, Vodafone has a range of roaming options that offer great value for voice, data and email – businesses can choose what is best for them.

Vodafone’s daily data roaming is ideal for businesses that need to work overseas but do not want to commit to a monthly roaming price plan – they only pay for the days that they are abroad. Vodafone are the only UK network with per day data roaming charges globally – price start from £4.99 (inc. VAT) per day on a mobile for up to 25MB across Europe – the equivalent of 20p per MB, and £9.99 for 50MB on a laptop across Europe.

Further information about the Vodafone World country zones and call charges, as well as details of roaming packages can be found at Vodafone.co.uk/workabroad.