VoxGen, the provider of self-service automation solutions, has been awarded a grant of £300,000 from the Technology Strategy Board to research, develop and enhance voice biometrics to support consumer identification and verification.
The company will be working with its consortium partners, Mydex Data Services and Latitude Partners Ltd, to enhance the traditional approach to voice biometrics by adding a second factor to the verification process; personal knowledge. VoxGen will develop a statistically rigorous probabilistic reasoning system to combine these two incongruent data points.
To ensure that the technological advancements from the project build both competitive advantage in the future and are exploited by business and organisations, all developments are rigorously tested in real-world scenarios with real-life users, throughout the creation process. This research determines which types of enhancements work best for government/community service users and for online retail consumers.
The grant is part of a joint investment of £8.5 million by the Technology Strategy Board and the Engineering and Physical Sciences Research Council in 30 innovative research and development projects that will help accelerate the introduction of more secure and trustworthy information systems. The investment will also help to create competitive advantages for businesses through building a strong capability base in the UK.
Pierce Buckley, Head of Product, VoxGen said: “Consumers increasingly want reassurance from organisations that their personal data is secure. For the private and public sector alike, it’s now an economic imperative to have the technological capabilities to identify and verify consumers quickly, conveniently and, most importantly, securely.
Our consortium brings together three of the industries leading companies in the field of voice biometrics and data security. Together our complementary knowledge, competences and expertise gives us a really exciting opportunity to deliver some ground-breaking innovation in the field of consumer verification.”