The March 2009 Best Buy revealed five stars for Zen Internet's customer service and support. Unlike some other awards, it is not possible to put a company forward for this accolade.
The survey was based on results gained from members of an online Which? panel and Computing Which?. The customer satisfaction score (as a percentage) is based on overall satisfaction and their likelihood to recommend the ISP to a friend.
"Zen Internet's mission is to provide the best ISP service in the UK and this award demonstrates our commitment to delivering excellent service, quality and reliability to our customers." said Richard Tang, Managing Director, Zen Internet.
Zen was also awarded Which? Best Broadband Provider 2008 at the annual Which? Awards Ceremony held in June at the British Museum, London.