Zen say the changes to the product set will distance the ZenDirect brand from the ‘one size fits all’ approach employed in the marketplace, in favour of providing solutions tailored to meet customers’ requirements much more closely.
From today Zen will offer three new products, starting with ‘Access’, based on traditional Leased Lines, providing lower bandwidth Internet connectivity from 64Kpbs through to 2Mbps. Secondly, the ‘Ethernet’ product will provide flexible Internet connectivity from 2Mbps up to 1Gbps. A ‘Private WAN’ multi site product will also be launched offering solutions from simple site to site connectivity through to more complex hub and spoke technology leading to private service networks.
George Kinsella, ZenDirect Product Manager, commented: “With the recent fantastic success at the ISPAs, and following a review of customer feedback, we decided to take a more focussed approach to meeting customer requirements. Zen recognises that business connectivity is mission critical and represents a huge investment. We believe the new ZenDirect product range is perfectly positioned to meet those requirements by offering customers exactly what they need.”