Artificial Intelligence | Comms Business
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AI Job Displacement Fears Overstated say OECD

Fears of massive job losses due to the introduction of artificial intelligence seem to have been overblown according to a new study from the Organisat

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Avaya Closes Spoken Acquisition

Avaya has closed its acquisition of Spoken Communications, the AI driven Contact Centre as a Service (CCaaS) solutions and customer experience managem

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Mobile World Congress 2018 – EY Predictions

The Mobile World Congress (MWC) begins this week, bringing together business leaders to debate the future direction of the industry. Editor David

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AI could lead to more Sophisticated Cyber Attacks

A new report on artificial intelligence claims that the rapidly developing technology could pose a threat to established systems of government and com

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Jim Chirico Avaya

Avaya Makes First Acquisition Post-Chapter 11

Avaya acquired Spoken Communications, an innovator in Contact Centre as a Service (CCaaS) solutions and customer experience management applications bu

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Theresa May

Theresa May Outlines AI Goals for UK

Theresa May has confirmed that the UK will join the Davos forum's own council on Artificial Intelligence. May spoke at the World Economic Forum today

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AI, VR and Blockchain Set to Transform Businesses say CompTIA

Amid a wave of hype around emerging technologies three specific trends are showing the potential to help businesses transform the way they operate, ac

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AI

Avaya Looks to AI for Next Wave of Contact Centre and UC Innovation

Avaya has turned its new focus to the development and application of artificial intelligence technologies (AI) in contact centers and unified communic

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Supply Chain

NetApp Launches AI Driven Customer Support Solution

NetApp today announced that it now delivers an insight-driven digital customer experience that is informed by NetApp’s deep knowledge base, predictive

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Supply Chain

AI creates a better ‘chat-mosphere’ for customer service

Consumers demand human-like interaction with AI, as businesses expect chatbots to dominate customer service over next five years Recently, a lot

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AI

Cisco Pick Up AI Specialist MindMeld for $125m

Cisco is looking to acquire MindMeld, a privately held artificial intelligence (AI) company based in San Francisco. MindMeld has developed an AI platf

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AI

MWC: Amdocs Launches aia Intelligence Platform

This week at Mobile World Congress, Amdocs has introduced aia. aia is an industry-specific digital intelligence platform that implements business

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Business Secretary Greg Clark

UK Government Supports AI Development

New measures to support Britain’s AI sector are set to be announced as part of a bold Digital Strategy to boost growth and deliver a thriving, outward

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