Communication Software | Comms Business
Top Story
Online Exclusive
call centre agent

Oak Launches PaymentAssist

Oak Innovation has announced the availability of PaymentAssist, an intelligent IVR payment system that securely captures sensitive card details away f

Read
Top Story
Job woman hiring

Red Box Expands Core Channel Business

Red Box Recorders is boosting its executive support in line with continued growth of its global reseller channel. This will provide additional and ded

Read
Top Story
Jose_publicityshot

Union Street Relaunches Portal with Dedicated CXT

Union Street Technologies has made a series of enhancements to its support offering. These include the introduction of a dedicated customer experience

Read
Top Story
compliant

HubStor and Red Box Bring Voice Archiving Compliance to Azure

HubStor has today announced integration and global partnership with Red Box Recorders. Customers of both vendors’ technology now have an out-of-the-bo

Read
Top Story
Successful leader

VIP VoIP Targets Channel with ‘Quality over Quantity’ Message

Wholesale hosted telephony platform provider VIP VoIP is expanding its operations and looking to recruit 20 more channel partners in 2018. The Shef

Read
Martin Green and Andrew Brunt

Support UK Reaches Silver Status

Liquid Voice has announced that Support (UK) has achieved Silver accreditation status in Liquid Voice’s new Business Partner Programme. This accredita

Read
Update

Impartner Releases Upgrade for PRM Software

Partner Relationship Management (PRM) specialist Impartner has announced its Spring ’18 software release, which makes it possible for channel managers

Read
Xelion Partners

Xelion Reflects on Successful MWC

This year’s Mobile World Congress proved to be a highly successful event for Xelion, the hosted telephony provider. Several new channel partners were…

Read
Video
Top Story
“The truth is that no one software solution will ever do everything. An effective back office solution must be formed with ‘best-of-breed’ software packages that are integrated with APIs. This will deliver far greater results than one product alone could ever hope 
to achieve.” 
Vincent Disneur, Head of Sales for Union Street Technologies

Union Street Releases Innovative Training Videos

Union Street Technologies has taken the content from its billing training courses and developed this into a series of video tutorials. Based on six da

Read
paperless

Kaseya Takes on IT Documentation Platform from IT Glue

Kaseya has announced a strategic reseller agreement and integration partnership with IT Glue, an IT documentation platform. Through joint research and

Read
AI

Auth0 and AppXite Partnership Provides IDaaS to Channel

Auth0, a global Identity-as-a-Service (IDaaS) provider, has announced a new partnership with AppXite, a SaaS solutions aggregation and fully owned sub

Read
Data digital flow

Robust Analytics

In this interview, Bart Delgado, MD of Akixi, talks to David Dungay about his company’s growth over the last year despite a turbulent political climat

Read
Dave Reynolds - Xelion

Xelion Expands into Ireland with Capstone

Xelion has expanded its operations into the Republic of Ireland after securing Capstone as a channel partner. Capstone will now offer customers the…

Read
Partners

Mitel Launches Integrated Partner Program

Mitel has announced its integrated Global Partner Program, which will launch in April of 2018. Building on the strengths of previous Mitel and ShoreTe

Read
Spain

RingCentral Takes Aim at Spanish Business

RingCentral UK has today announced that Intelligence Partner has selected RingCentral as its exclusive cloud communications and collaboration solution

Read
“…call recording needs to be user based rather than device based – David Dadds, VanillaIP

Call Recording Faces GDPR, MiFID II and AI Challenges

Today call recording is used just about everywhere. Driven to a large extent by compliance and now set for a greater degree of scrutiny by security re

Read
Top Story
Dave Reynolds - Xelion

Xelion Marketplace Launches with 30 Ready-to-go Apps

Xelion is launching the Integration Market Place to partners which offers ‘pre-packaged' integration for the Xelion platform with a host of leading CR

Read
Video
Online Exclusive
The cheers ring out as Avaya takes to the stock market

Avaya’s Grit Pays Off

Last month saw a momentous occasion in the world of comms as Avaya not only emerged triumphantly from Chapter 11 but also re-listed themselves on the

Read
Paul Barnett

Software Rules OK

Upon walking into ICUK’s office in Croydon I was overcome with a sense of calm, no-one was on the phone, no one was crying in the corner because of a

Read
Chris Berry, Managing Director, Liquid Voice

Aggressive Strategies

After stepping into the CEO position at Liquid Voice in the middle of last year Chris Berry has been on a mission to provide value to partners in new

Read