Features | Comms Business | Page 2
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The UC Battle Continues

In this blog, Patrick Jocelyn, MeetingZone’s Chief Commercial Officer dissects the UC landscape in a bid to determine the winners and losers in the ma

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Contact Centres are being Digitally Transformed

Three Questions: How significant is the role of the contact centre within a Digital Transformation (DX), what do vendors understand by the term ‘Omni-

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Network

Connectivity – Getting Access Right

There are so many options for access these days that you could be forgiven for failing to be up to date with developments and trends in this vital mar

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Big Data

Big data – why there’s no harm in starting small

Daren Oliver, Managing Director of Fitzrovia IT, believes that even the smallest of businesses can begin to harness the power of big data intelligence

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Networking for Partners

In this interview Editor, David Dungay, talks to newly appointed Keith Wilkinson, Wholesale Account Director, about FluidOne’s Channel strategy moving

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Open Source Disruption

Richard Smith, newly appointed Sales Director for UK and Ireland, at Sangoma Technologies shares his views on why he believes Open Source in Telecoms

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IoT – Channel Ready?

The analysts continue to make outlandish predictions on the number of connected devices we are going to see in the market by 2020 but for the Channel

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Elsa Chen Greg Mesch

Choice for Channel

Back in early September the Channel convened for the highly anticipated Channel Live exhibition to find out the latest trends in the market and networ

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ISP Differentiation

The recently published Ofcom UK Communications Market Review for 2017 takes a close look at access activity and provides many pointers for how, in an

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AI

Cognitive Computing Opportunities

You may have heard the term cognitive computing and maybe read about systems such as IBM Watson or AlphaGo developed by Google Deepmind. If you came t

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Spark Collaboration

Collaboration and team working are two big props you need put in the mix to develop a customer led ethos within a business. Comms Business’ Ian Hunter

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GDPR: Friend or Foe?

Nicola Pero, Chief Technology Officer of Engage Hub discusses how compliance with the regulations of GDPR can build brand strength, and what technolog

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More Power, Fewer Humans

Moore’s Law, termed by Intel co-founder Gordon Moore a little over 50 years ago, stated technology would rise exponentially, with transistors doubling

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Cunning as a fox

In the third outing of the year the Comms Business Golf Society converged on the Surrey parkland course of Foxhills for a day’s golf and networking.

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CB - Prov Image

Provisioning Portals for Success

A self-service portal has fast become the must have tool for suppliers wanting to attract and retain customers by extending their propositions through

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Andrew Skipsey M12

GDPR – Channel Readiness

The introduction of the GDPR next May is now a topic on the agenda in many boardrooms across Europe and that includes channel players. Two resellers s

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A Sea Change for Contact Centres

In a fast moving and dynamic market Contact Centre solutions and how to sell them are being impacted by an array of factors that include Digital Trans

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A Step Change in Channel Billing

For years, billing systems have been seen as a necessary component for partners to get accurate bills out to customers in order to efficiently drag mo

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A CARM Approach to Security

Comms Business Magazine talks to Graham Jones, Managing Director at Exclusive Networks UK, about the changing face of security and how resellers can a

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The Rise of Mesh and Whole-Home Wi-Fi

The arrival of mesh routers marks a significant evolution in WLAN technology, and could provide enormous revenue opportunities for the Channel. Here,

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