Editorial Programme

Synopsis For Monthly Features

July 2018:

Hosted & Cloud Based Telephony

Busy and Competitive. Those are the two words being used in the channel to describe the state of play in the hosted telephony market.
For partners looking to differentiate their proposition it’s not always obvious how suppliers are separating themselves from each other so what can resellers do themselves to make that difference to their hosted offering?
We will ask Channel companies;
• What are the major concerns/ challenges for partners selling hosted?
• Are platform vendors and their Service Providers doing enough to differentiate?
• How practical is it for a reseller to partner with two or more providers?
• What can resellers do themselves to create their own differentiation?

Reseller comment and case studies welcome

Submit to: ian@commsbusiness.co.uk
Deadline: 29th May 2018



Making Big Data Work for SMEs

In the 12-months since we last visited this subject the significance of Big Data and Analytics has become even more high profile in the rush towards Digital Transformations (DX) and the achievement of Customer Service Excellence (CX).

The questions being asked today have not changed much.

  • How can analytics be used as a source of new business? What questions should be asked?
  • What is the answer to the question of whether Business Intelligence can exist without Big Data?
  • What do you say to a customer if they ask you ‘What information do I get from your communications platform and how can I productively use it?’
  • What about some real world examples of how business is benefitting from Big Data and Analytics?

Submit to: ian@commsbusiness.co.uk
Deadline: 29th May 2018



Digital Payments: Navigating Blockchain

In this feature, Comms Busniess will be exploring the world of crypto currencies and the future opportunities which may present themselves to the Channel. We will be asking key stakeholders in the payments industry what they are doing to prepare for crypto currencies and how they see that fitting into a reseller portfolio in the future.

What about Blockchain? The underlying technology behind the crypto currency market has several applications which could be relevant to the Channel in the long term. At the moment, securing data seems to be top of the list of Channel opportunities… but what do partners need to know? We will seek to educate partners on the upcoming Blockchain opportunities.

Submit to: david@commsbusiness.co.uk
Deadline: 1st June 2018


Month 2018 Market Report 1 Market Report 2  Market Report 3 Guides
January Voice, Data & Mobile Distribution Utilities – specialist or generalist? Smart Wireless Solutions (non-fixed connectivity)
February  Call Recording
(including Mobile recording)
Flexible networking: SDN and NFV Vertical Horizon: Channel in… Public Sector  Channel Profiles
March Vertical Horizon: Channel in…Retail Trends in Conferencing Data Security and GDPR –Practical Guidance
April  The Latest in Public Cloud UC for the SME Mobile World Congress IP Telephony
May Vertical Horizon: Channel in… Healthcare SIP Trunks & Phones Build to Sell: The Facts! M2M/IOT
June   Communications Management Disrupting Technologies & Applications Vertical Horizon: Channel in… Education
July Hosted & Cloud based Telephony Digital Payments: navigating crypto-currency Making Big Data Work for SMEs
August  Vertical Horizon: Channel in… Finance and Banking WebRTC: A Disruptive Force? DevOps – what you NEED to know  Security
September  Selling Team Collaboration CPaaS: How to Sell It Vertical Horizon: Channel in…Transportation/ Automotive
October  Channel IoT Billing Services for Business Connectivity – Getting Access Right (incl. 4G/5G)
November Call and Contact Centres Vertical Horizon: Manufacturing/ construction Cyber Security for the SMB
December Preview of 2019 Provisioning Portals – AI and Bot Takeover? Dealing with SaaS Disruptors