“On a market level, uptake in the business sector has been relatively slow owing to perceived lack of Quality of Service (QoS) guarantees and a limited understanding of what benefits VoIP can bring to businesses. Comparatively, in the consumer space where such factors have not been issues, individuals have been quicker to adopt VoIP applications such as Skype. However, this is changing.
Resellers are starting to set up their own IP hosted services, all carriers are starting to deliver QoS and hosted services are now widely available. Already we are seeing a growing number of requests from resellers for data services, connections and training in the technology. Collectively these developments have encouraged more businesses to consider VoIP.
Our next-generation network enables resellers to offer cutting edge VoIP solutions with quality and service assurances that put them ahead of the competition. Moreover, our commitment to the Channel through a series of training programmes over the course of the next 12 months, will ensure that the Reseller and end-customer get the most value from the technology.”
Thus provides a range of IP connectivity services, from simple broadband to advanced Multi-Protocol Label Switching (MPLS) services, all of which facilitate and allow the transfer of IP data packets.
Industry outlook
Duncan Wilkinson, “The VoIP market is buoyant and despite economic threats of recession there is a good degree of optimism. The technology makes sense in a world where businesses are cutting costs and aiming to be more efficient; old and expensive data networks can be replaced by cost effective new wave networking. With orders for more details from both new and existing partners, we are positive about the year ahead.”