The Telstra accreditation programme is being offered to both Telstra Service Providers and Partners; the Service Provider resells Telstra products as part of their own service wrap, and a Partner sells a complete Telstra solution earning an ongoing commission. Both models are structured around three tiers, comprising entry-level ‘Approved’ through to the highest level of strategic ‘Platinum’ accreditation. In order to participate, companies must meet minimum qualification criteria, covering revenue, new business growth and sales and back office training.
Actimax will benefit from Telstra Europe’s sales and technical training and proactive business planning support. In addition, there will be joint marketing programmes to raise awareness and increase sales amongst existing customers, which include high-profile names such as the BBFC, Sandals resorts and the NHS.
Comments Ben LeFeuvre, Manager of Indirect Sales at Telstra Europe: “We’re delighted to have signed up Actimax as our first Gold Service Provider; both companies adopt a consultative sales approach. “Actimax has been working with us for over four years during which our business model has changed considerably. The Telstra suite has grown considerably and Actimax has adapted its business model to match – often investing in the training and education of its sales force to maximise market opportunities. Actimax has moved from its original ‘dealer’ status to become a dedicated Telstra Europe service provider.”
John Massey, Managing Director at Actimax comments: “We chose to strengthen our relationship with Telstra Europe as a result of its broadened portfolio of voice and data solutions; its extended commitment to the channel and excellent reputation for customer service. The service wrap around and network monitoring facilities from Telstra Europe also give us added value which we can, in turn, pass on to our customers.”
LeFeuvre concludes: “Actimax’s commitment to working with Telstra was key to its elevation to Gold Service Provider status. It shares our vision of convergent business solutions from one trusted provider and embraces our extended portfolio of voice and data business services; offering customers real solutions to existing problems, supported by excellent levels of customer service and industry-leading SLAs.”