The firm has achieved Mitel Silver Solutions Partner status in a move that recognises the Gateshead firm’s expertise in supplying and supporting the Mitel MiVoice Office and MiVoice 250 range of telephone systems and applications.
The news comes as the Gateshead based firm looks to invest in its Voice-over-IP (VoIP) telephone activities, adding further to its 50-strong business development and technical team and supporting them with sales and technical training.
Sales of phone technology are now worth more than £2m a year and account for around 20% of total turnover.
Bill Carroll, director of channel programs at Mitel, said: “Our silver partners attain this status due to their proven technology expertise, combined with excellent customer service and success in offering our products.
“Advantex has consistently met all of our criteria, and their customers are benefiting hugely from the enhanced expertise and experience this accreditation bestows.”
Stephen O’Connell, sales director and co-owner of Advantex, said: “We are delighted to be awarded Silver Partner status, gaining recognition for our expert capability across Mitel’s industry leading solutions."