Alcatel-Lucent to Boost Convergence Skills

Alcatel-Lucent has developed a new online portal designed to help UK business partners make the most of the company’s wide-ranging convergence skills training seminars.

The new portal gives business partners full visibility into forthcoming training seminars on products, customer support and sales techniques. In addition, the portal allows partners to manage their own training schedules and make online payments for registration.

Alcatel-Lucent currently offers training seminars addressing a number of topics surrounding convergence and collaboration, in order to help up-skill its business partners so that they can best take advantage of the market opportunity for converged communications. Use of the portal is available to all business partners, and forthcoming seminars include ‘The Next Generation Workplace & Selling Business Process Improvement’, ‘Enterprise Mobility’, and ‘Customer Interaction Solutions’.

“Convergence has now gained widespread acceptance within enterprises of all sizes, and given the massive growth and revenue opportunities on offer, it’s vital that our business partners have access to the expertise they need to develop effective convergence sales and product skills,” said Trevor Evans, marketing manager, Alcatel-Lucent Enterprise activities UK&I. “The new portal enables our business partners to get a comprehensive overview of the range of training available, as well as simplifying the booking process and encouraging them to take advantage of additional seminars to give them a further competitive advantage.”

The new portal has been designed by Q6, a specialist technical training company for voice and data communications.

“Many firms invest a large amount of time and effort in developing business partner skills sets for little discernible gain, simply because their partners don’t have enough information about what is available to them,” said Carla Rose, business development manager at Q6. “Using the web to promote training seminars is a far more effective way to raise awareness among Alcatel-Lucent’s extensive UK partner base, and ensures that all its business partners are given equal opportunities to receive training in the areas they most require.”

Business partners can register for the Alcatel-Lucent seminars via their Business Partner Web site log in.

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