Telecommunications provider Armstrong Bell has experienced strong year-on-year growth with turnover increasing by 26% and the size of its Midlands-based workforce doubling, with ambitious plans to double its turnover by 2018.
The company, which services over 300 business customers in the UK, has seen turnover grow from £1.08 million in May 2014 to £1.36 million in the same month this year, with the business on track to double last year’s turnover by 2017 and this year’s by 2018. In the same period, Armstrong Bell has added to its management, sales and technical teams, boosting its number of employees from eight to 17, as well as relocating its offices to increase its floorspace twofold.
Attributing the company’s rapid growth to a host of new products and highly-capable workforce, William Copley, managing director at Armstrong Bell, said: “The success we’ve seen in the last year has been down to having the right offering for businesses, clients have capitalised on the introduction of hosted products as well as data services, broadband and wifi. We have identified that these products are going to be a key part of our growth over the next few years, especially hosted voice, SIP trunks and connectivity. SMEs are reaping the feature and cost benefits of cloud-based services and and we have seen a big surge in the number of customers taking up these products. We have close relationships with our supplier partners who provide us with quality products and competitive wholesale pricing, ensuring we can give our customers a robust and reliable service while maintaining our margins.
“In addition to having great new products, we have recruited experienced and extremely competent new team members across our provisioning, engineering and sales departments. We have also introduced a new CRM system to help develop our sales strategy and capability, and have worked with business coach Ken Trim to improve our processes and help remove some of the barriers to growth that we were experiencing.
“We are on target to have doubled last year’s turnover by 2017 and have plans to double this year’s turnover by 2018. We’re experiencing growth at a rate we haven’t seen before, and it’s a very exciting time for the company.”
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