Avaya Simplifies Access For Channel Partners

Avaya has announced details on the global rollout of Avaya One Source, an initiative for Avaya Connect partners and distributors that speeds and simplifies access to the company’s entire portfolio of unified communications (UC), contact center, networking, and small and medium enterprise (SME) solutions.

The company also today announced three new Avaya Aura® suites of UC, mobility and collaboration applications that help simplify pricing and the delivery of UC applications. The suites make it easy and cost-effective for channel partners and customers to select and deploy the right mix of UC capabilities across their entire workforce.

Avaya One Source

Avaya One Source speeds quoting and ordering of all Avaya solutions through more efficient pricing, processes and tools. New automation capabilities, real-time access to standardised pricing, and an integrated and centralised Web-based system significantly reduces order cycle times, enabling channel partners to deliver quicker responses to customers. Avaya One Source will be available to all 9,000 Avaya Connect channel partners.

Key Avaya One Source features include:

•A convenient One Source ‘Landing Page’ consolidates access to all catalogs and pricing files, quote tools and special pricing requests – as well as the ability to securely place and view orders – into a single, password-protected site.

•An integrated quoting and ordering system unifies all solution pricing[1] within a single Web-based location, equipped with electronic ordering and shopping carts, as well as new automation capabilities to deliver more accurate, real-time pricing in minutes. Partners can also share quotes with distributors via the Web, and have VPN-less access to quotes and ordering for a speedier, more productive quote-to-order process.

•Simplified global pricing and discounting reduces 1,400 Avaya material price groups to 13 and combines over 200 separate pricing catalogs into one. Standardised global pricing and discounting – including graduated discounting based on partner level – helps ensure pricing consistency and clarity across every region.

Avaya Unified Communications Suites

Avaya also introduced three new UC application suites that provide businesses with simplified pricing and significantly lower TCO, new licensing options and a more convenient way for implementing UC. This makes it easier to order features based on specific business needs, including remote user security, BYOD capabilities, and mobile video conferencing. The three suites have their own characteristics, with each one adding more UC capabilities.

Tom Mitchell, senior vice president, Avaya Global Sales commented “Avaya One Source provides our partners with a powerful new way to handle all of their pricing and ordering needs with greater velocity through a consolidated approach. Everything a partner needs to speed responses to customers is in a single Web-based location, backed by an e-business model driven by efficient flow and simplified access. With this milestone moment, we and our partners will accelerate the next phase of Avaya innovation into the market.”

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David Dungay

Editor - Comms Business Magazine
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