The agreement opens up more potential for Avaya resellers in the SME market by providing them with a powerful, feature-rich yet affordable UC solution that can be easily deployed alongside Avaya IP Office solutions.
AdvaTel’s InTouch solution is specifically designed to address the needs of smaller organisations. It enables small business users to communicate with internal and external contacts across multiple platforms via telephony, Microsoft Outlook, Skype, MSN, Yahoo and OCS/Lync. It also provides two-way presence and single click access to email, dialling SMS, IM and pounce (immediate notification when a user has become available) and call-back functionality. This enables users to be located quickly and easily wherever they are working, enhancing productivity and responsiveness and reducing cost.
AdvaTel has recently released InTouch version 3.0, which is fully DevConnect certified for latest version 7.0 of Avaya IP Office. New features in this new edition include Intelligent Quick Dial capability, which enables dialling of embedded numbers in e-mail signatures, Word documents and websites and full compatibility with Outlook 2010, Importantly for the European market, InTouch version 3.0 provides users with option of selecting English, Dutch, French, German, Italian, Spanish or Portuguese at time of installation.
“The agreement extends the availability of InTouch to resellers throughout Europe and provides Avaya partners with an excellent opportunity”, said Steve Towse, European Senior Business Development Manager for Azlan. “AdvaTel’s InTouch enhances the appeal of Avaya IP Office solutions for SMEs and it’s also a great way for Avaya resellers to add more value to the sale and boost their revenues and profits. We see great potential for InTouch in the European SME market and we’re excited bringing this excellent opportunity to the wider reseller community.”
Phillip Wong, Director of Business Development at AdvaTel added: “This agreement is a significant step forward in our growth strategy for Europe. Azlan has an excellent reputation as a true value-added distributor and an excellent track record in bringing new solutions to market. Azlan also a strong presence in the Avaya market and is ideally-placed to help us reach out to more partners, build relationships and move towards our strategic goals.”