John Carswell from Gray Fabrication in Fife won a holiday to Rome by taking part in the Chess Customer Competition back in 2008. After getting over the initial suspicion that there might be a catch, he arranged with Chess to take the holiday in June 2009.
“The holiday was absolutely first class,” said Mr Carswell. “When we arrived the weather was fantastic and the hotel was an old converted palace, conveniently located near the station, so it was easy to get around. We made sure we crammed as much in as possible, Trevi Fountain, tours of The Coliseum, Palaces, various monuments and The Vatican. The sense of history was just superb. I don’t think I would have ever visited Rome without winning this holiday, but I would definitely go back. I can’t thank Chess enough; it was the holiday of a lifetime!”
Happy Finish Ltd, who has been Chess customers since October 2005, had 9 tickets in the draw, showing that it’s not always big players who get lucky considering there were 5000 tickets in total.
Chess is committed to always going the extra step to exceed customer expectations. As part of this Chess customers are rewarded for their loyalty with free tickets in draws to win a holiday. Customers are awarded free tickets based on the number of services and the length of their contract with Chess Telecom. Customers have the opportunity to increase their chances of winning by extending their contract or taking advantage of more products and services with Chess.
In addition to sending customers on holiday, two lucky Chess people also were rewarded for their on-going hard work by winning a holiday. Howard Simpson from the Smartflush department won a family holiday to Disneyland Paris and Joel Mahoney in Sales is going to a European destination of his choice.
Happy Finish Ltd’s winning ticket was picked at random at Chess’ 2009 Summer Conference last week. “Our Summer Conference was a fantastic event,” said Chief Executive – David Pollock. “It was a chance to celebrate our successes over the last 12 months and focus on our vision for the rest of 2009, looking at what else we can do as a business to exceed customer expectations further. We have a number of exciting announcements planned for the future to benefit our customers and support them through the challenging times ahead. It’s great that at a time where doom and gloom are dominating the headlines, Chess Telecom is able to offer all customers the chance to win a fantastic holiday on top of unbeatable savings.”