The Nortel BCM system is designed for smaller businesses, and provides phone communications for the CLA’s 70 staff members. As a converged voice/data solution Nortel BCM provides customers with a choice of either an IP enabled or pure IP strategy.
In addition to the BCM phone system, the CLA selected Spitfire’s telephone line rental and call billing services. A particular feature of Spitfire’s call charging is the company’s advanced billing systems. This provides customers with one consolidated bill covering all communications, including landlines, mobiles and Internet. With a high level of clarity Spitfire’s advanced billing systems mean that customers can monitor and control communication costs easily.
Commenting on the CLA installation, Tom Fellowes, Sales Director for Spitfire said, “We are delighted to have been selected to provide telephony services for the CLA. The organisation receives a high level of calls from its members and potential or existing licence holders so efficient business communications is important. We have also been able to reduce line rental costs and call charges for the CLA with our call billing services.”