COLT has named its first Platinum partners within their Community partner programme. BIS Limited and Redwood Telecommunications have been awarded Platinum status as they consistently demonstrate expertise in their field, achieve high levels of competency in the COLT portfolio and continue to deliver uncompromising levels of customer support.
Platinum is the highest tier within COLT Community. The programme offers a range of benefits to partners, based on their accreditation as a Platinum, Premium or Select partner. As partners progress to achieve higher accreditation, they will be eligible for an increased number of Community benefits, including the Executive Sponsorship Programme that provides leading platinum partners with direct support from the senior management team.
Andy Horn, head of COLT’s SME division in the UK said: “We are delighted to recognise the outstanding contribution from BIS and Redwood. Both organisations have proven their expertise and unrivalled excellence in the delivery of COLT products and services. We are committed to continue working with them and all our Community partners to deliver the tools and initiatives to support our mutually profitable growth, while ensuring it is as easy as possible for partners to do business with us.”
“We are extremely pleased to receive this recognition,” said David Pyemont, Chairman of BIS Ltd. “As a company focussed on quality customer service, we are always delighted when our vendors recognise that BIS actually does go the extra mile to ensure customer satisfaction.”
Charles Whelpton, head of Redwood’s Connectivity Division said: ‘Developing our business with COLT is a primary strategy for Redwood. Achieving Platinum accreditation is a milestone in the relationship that reflects the very hard work put in by the Redwood and COLT teams to add value for our Customers, combining great products from COLT with Redwood’s award winning Customer Service and Technical Integration skills.’’
COLT’s dedicated SME division has brought to market a range of dedicated SME products, including VoIP Access for Resellers and professional services for SMEs, encompassing network audits through to service management. Each product has been specially designed to fulfil the needs of SMEs, breaking away from the mainstream trend of simply downsizing enterprise offerings. COLT also extended its award-winning Ethernet services nationwide earlier in 2009, enabling partners to connect customer sites across the UK using COLT-grade Ethernet. Partners now have access to a great portfolio of SME products and are better equipped to deal with the individual challenges faced by their customers.