Commsoft (Europe) have just achieved the status of official suppliers to PCC UK (Panasonic Communications Company). PCC UK is a separate entity to Panasonic UK, who CommSoft have dealt with for nearly five years.
This means that CommSoft will be recognised throughout Panasonic as suppliers to the factory itself; this has taken just short of a year after an initial meeting with Matt Matsuba of PCC at the Convergence Summit, 2005. ‘The Convergence Summit has always been very productive for us, as we find that we meet key decision makers at this event. Matt Matsuba rarely attends UK shows but he came to the Convergence Summit with Panasonic UK to see our products, amongst other things. We were able to meet him and demonstrate our solutions to him on the stand. He was very impressed with what he saw and this led to further discussions and ultimately to this announcement’ reports Bonnie Church, Marketing Director of CommSoft Europe.
This achievement has taken some serious investment both in monetary terms and resource, with visits to Switzerland, Holland and Germany, presentations, demonstrations and exhibiting with Panasonic at the marathon CeBit show.
The next stage will be the installation of a CommSoft Voicemaster solution, along with the new CommsOffice package at the support division of the factory, to enable the technical staff at the factory to get to know the products thoroughly.
Anthony Church, MD of Commsoft Europe commented, ‘We have great future ahead and its taken time to get it right. Key personnel are now in place with the right mind set. The products have always shone through with their quality and pedigree but we now have the right team in place and we will embrace opportunities as they come in. It was a very tough decision to stand by the channel and not go direct to market as most of our competitors do, but it is paying off with deals like this. Quite simply if they want the best, end users have to buy from our dealers or partners’, he adds.