CTI Group has announced that it has signed up seven new partners in both its BroadSoft and Cisco channels. With a near equal split of customers requiring hosted and premise-based applications, CTI Group has countered the recent, credit crunch driven trend away from premised-based solutions. This rapid growth of new channel partners represents the most successful quarter for new partner acquisition in CTI Group’s history.
CTI Group has added BroadSoft partners SimpleSignal, BroadConnect and Velocity Networks as well as the Cisco Gold partners NETech, Fusion Storm, SMS proTech and Avance. CTI Group’s entire portfolio of call recording and call accounting applications are scalable meaning resellers can offer each customer its own tailored telephony package.
John Birbeck, President and CEO of CTI Group, commented, “We are delighted to have signed so many key partners through both our hosted and customer premise based channels and believe that at the heart of this remarkable growth is SmartRecord’s open and VMware Ready architecture. In SmartRecord, CTI Group has developed a truly flexible, unified infrastructure for hosted and premise based call recording that aligns nicely with Proteus, CTI Group’s market leading call management solution, which has a rich legacy of unsurpassed ROI.
“CTI Group has more than 30 years experience in building and developing carrier grade call management and call recording applications. It is this knowledge, technical expertise and understanding of the market that allows us to work with our channel partners to ensure they are able to provide the solution that best meets their customers’ needs.”