Yorwaste – which is jointly owned by North Yorkshire County Council and the City of York Council – awarded Executel the significant service provider contract which covers its six sites located across the Yorkshire region.
Established in 1993, Yorwaste employs 155 staff, boasts turnover in excess of £29m and manages more than 1m tonnes of waste each year as well as providing a comprehensive range of services including engineered landfill and recycling, liquid waste treatment and waste-fuelled power generation.
Executel’s installation is recently complete and has linked Yorwaste’s headquarters in Northallerton with operating centres in Scarborough, York, Pickering, Skipton, Catterick and Whitby, each of which have been equipped with their own state-of-the-art integrated IP telephony platform. Furthermore, Executel has implemented a secure MPLS IPVPN (Multi-protocol Label Switching – Internet Protocol Virtual Private Network) solution, thus providing flexible data connectivity between the firms geographically dispersed sites and remote workers.
The net result is that Yorwaste’s head office, five recycling plants and 13 remote branch office users are now seamlessly connected to a single voice and data network, which in turn enables them to operate and communicate in a cost-effective manner as if under the one roof.
Of the significant investment in new technology, Malcolm Downs, Development manager for Yorwaste Ltd, said: “This is a big step for us, improving our voice and data communications considerably. Executel offered a complete solution and project managed the turnkey package extremely efficiently. We are delighted with the system and the high level of customer service we now receive.”
Account manager for Gateshead-based Executel, Craig Hutcheson, added: “Yorwaste was previously operating with both ageing and disparate systems across its Yorkshire based sites. Instead, they needed a standardised communications infrastructure with the flexibility to support the company’s geographical spread.
“We have therefore provided a complete IP solution and with it laid the perfect foundation for future deployment and growth, thus making their critical communications both seamless and cost effective irrelevant of location.”