Fusion Managed Services enables organisations access to leading network technologies and management expertise without requiring high initial capital investment or unexpected operational expenditure in technology updates.
The Fusion portfolio consists of four modules: performance management; problem & incident management; change management and infrastructure management. It is designed to offer reliable, cost- effective and high-performance management of enterprise processes, applications and IT infrastructure.
Gregg Spooner is heading up Intrinsic’s managed services division and is committed to enhancing and growing Intrinsic’s skill sets, capabilities and offers in the managed services market over the coming months.
“This is a major initiative for our company as we look to grow our business and capabilities,” comments Spooner, Technical & Managed Services Director, Intrinsic Technology.
“We have always offered maintenance and monitoring managed services, but with Fusion, we are delivering the end to end management of our clients’ multi-vendor, multi-technology ICT infrastructures. This is a shared risk model ensuring their ICT environments are flexible, state of the art and scalable and that crucially their business critical applications constantly perform at their optimum.
“In today’s current environment, our clients have to find ways to do more with less money and resources. Our Fusion portfolio will enable clients to turn to us to augment their staff and provide day-to-day operational support for their converged environments for a predictable, fixed monthly cost,” concludes Spooner.
Mike Mason, Intrinsic Technology’s Managing Director is passionate about the company’s investment in Fusion: “Fusion is a direct response to the requirements of our clients as we seek to leverage greater value in their technology investment whilst lowering capital and operational expenditure. Our managed services portfolio ultimately deepens an organisation’s understanding of ICT performance, delivering a high return on investment through improved customer service, optimised ICT infrastructure and increased user and staff productivity.”