Invomo has announced the launch of Invomo2go, a new, dedicated service offering web-hosted business telephony and call management for sole traders and small and medium sized enterprises. The company says Invomo2go makes it easy for businesses to access affordable, added-value telephony services and improve their customer contact and customer service capabilities.
Invomo2go is self-service and accessible through a web interface that has been designed to ensure ease of use. It delivers call statistics and basic call routing as well as flexible options to choose additional functionality, such as call divert, voicemail and call queuing – whatever best suits the business’ needs.
An interactive guided tour on the homepage at Invomo2go.com guides the potential customer through the services available on the site. Additionally, tailored segments of the interactive guide provide relevant help and support to the customer while they select and set up their required numbers and services.
Nick Wiley, CEO of Invomo said: “Today’s consumers have very high expectations of customer service and want to be able to reach the right person with the minimum of delay but it can be hard for sole traders, small office / home office workers and SME’s to make sure that customer contact is handled well. Invomo2go is completely self service so SME’s can pick and choose the products and services that will help them improve this aspect of their business while benefiting from total transparency in terms of costs. Moreover, they can be assured of quality and reliability of service, thanks to our ultra-reliable carrier-grade networks and technology partnerships, all backed by 24/7 support. It’s big-business service for smaller businesses, at a sustainable price.”