Invosys have further expanded their portfolio with the strategic acquisition of support technology company Juniper Bridge.
Invosys have been working closely with Juniper Bridge for the past few years. During this time, Invosys have witnessed firsthand the impact 24-hour customer service has had on their customer’s experience.
“After working with Juniper Bridge for 18 months, we’ve experienced their products and services first hand and are confident they will be a welcome addition to our suite of products” said Anna Holborn, Head of Operations at Invosys. “In the short term, customers can expect the same leading support and solutions from both companies. In the long term, we’ll continue to shake things up by ramping up development and further integrating both company’s solutions, to offer our customers an even greater level of service.”
The acquisition should come as no surprise as part of Invosys plans to shake up the channel. “Invosys are on a mission to create change and have done this most recently with acquisitions, cutting edge new products and industry disrupting commercials. Providing Intelligent Support Technology, pioneering Network Monitoring and outsourced technical support, Juniper Bridge is a perfect addition to the group’s vision at large and this will be an exciting partnership” explains Invosys’ CEO, Rob Booth.
Stephen Larkin, founder and CTO of Juniper Bridge continues, “The union with Invosys holds so much potential for Juniper Bridge as a business, it’s customers and staff. Invosys has a fresh ambitious approach to the development of their solutions and a proven track record of delivering new and exciting products. This meeting of minds and technology will allow us to enhance the customer experience by driving performance in the operational areas for customers as well providing new and innovative service capabilities.”
The deal was facilitated by Adam Zoldan, Director at Knight Corporate Finance. He shares, “this is a great deal for all involved, with significant value not just for Invosys and the Juniper Bridge shareholders, but also to staff and customers who I am sure will benefit from further investment in the business.”
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