The offering is simple - a call management reporting service that the channel can utilise to deliver to its prospective IP Telephony customers. This will ensure that deals are closed faster and with an increased closure ratio. Buffers are located on prospects premises capturing actual calls data from which customised, branded, call management reports are produced and used to justify expenditure in migrating from legacy PBX systems.
Armstrong commented “Today, more than ever, resellers are having to focus on their core business model of selling systems. As 80% of companies require a Return on Investment (ROI) analysis prior to approving a project we are offering this ability to our resellers to assists there sales efforts. This service offers them a number of key benefits, by using hard facts instead of estimates, a solid ROI and business case can be presented to the prospects in real pounds in addition the reports can be used to ensure the system is correctly designed ”
To support this initiative MIND have also introduced the availability of a funded head to become a specialist call management sales resource for each reseller. “This person will be driven to not only support their sales team but to also act as one their sales people proactively targeting new and existing business. The net result will be new business at zero cost to the reseller without any distraction from their core business activities.”
In a further, linked initiative Mind is providing all of their resellers with their own Phonex One software so that they may become further aware of its powerful features.