The ISO 9001:2008 standard, which lays down the requirements for quality management systems, is now firmly established as the globally implemented standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.
"The process of obtaining this ISO 9001:2008 certification has focused our company on clearly defining internal policies and procedures and improving the overall effectiveness of the organisation. Our enhanced efficiency demonstrates our commitment to achieving the ultimate goal of providing the highest quality messaging, call and media, and mobile advertising solutions to our customers," stated Max Wilkie, CEO of Jinny Software.
The certification process, which was independently audited and confirmed as being in conformity, required Jinny to implement an ISO-compliant quality management system that established a systematic approach to managing Jinny’s processes.
The ISO is the largest standards organisation in the world, with a network of standards institutes from 163 countries. The ISO 9001:2008 standard has become an international benchmark for providing high quality products and maintaining excellent customer satisfaction.