Orange distributor, Mainline Digital Communications, has taken over £2.5 million worth of orders via its online account management tool – iManage – since its launch in August 2008.
With over 250 active users, iManage is continually being developed to add greater functionality – further streamlining processes for dealers.
The system gives dealers secure access to up-to-the-minute information about their account 24 hours a day, 7 days a week via an online web portal. It allows them to place orders, view commission payments and remittances, check historic connection data, view product information and much more – all at a time that’s convenient for them.
Mainline director of dealer sales, Gail Hollinshead, has put the success of the service down to its flexibility, functionality and sheer convenience, giving dealers more time to focus on growing their business.
“iManage is so easy to use and it’s accessible to our dealers 24/7,” she said. “The dealer can take control and manage their own business at a time convenient to them. The figures are testament to the continued developments made by Mainline to iManage, and reflects the growing number of registered users.”
iManage underwent continued development last year with key additions such as online credit card payments, keyword search, a query submission form, online instant phone replacements and dealer marketing fund details.