Field service companies are wasting hundreds of thousands of pounds a year because of costly manual work order administration, according to mobile computing specialist, Mobexx.
The Runcorn-based company estimates that a new automated wireless real time work order management system will save at least 20 minutes per job and boost efficiency throughout the business.
By implementing Mobexx’s Mentor in-vehicle touchscreen computerised workforce management system, companies can cut costly administration from their business functions. With an average of three scheduled jobs to perform per day, Mobexx estimates at least one hour can be saved through the automatic work order creation and tracking system. For just a 40 strong field force, the savings are estimated at around £230,000 a year.
“Savings can be considerable, particularly when you multiply the amount of administration and data entry time cut from the total work done throughout the year using this user friendly in-vehicle system,” said Mark Dale-Lace, director at Mobexx. “Cutting 20 minutes of manual administration per job is a major achievement that leaves more time for revenue-generating jobs, and it means office staff can focus on other tasks. We can confidently demonstrate this based on work done in the field.”
With an average of three scheduled jobs to perform per day, Mobexx estimates at least one hour can be saved through the user-friendly automatic work order creation and tracking system.
“The Mentor system fully mobilises field services engineers, providing them with full intelligence about each job. In one mobile PC they have everything they need in a in-vehicle office, giving them instance access to information they need to know without the hindrance of reams of paperwork associated with manual systems. Mobexx sees this as a true revolution in work order management that provides a fast Return on Investment and makes organisations more profitable, which is good news during these challenging economic times,” added Dale-Lace.