NEC satisfies demand for end user training

nandf_news_Ian-Shanahan.jpg

NEC says that Business Partners can now offer customers the chance to undertake cost-effective training that is people focused, not technically focused. What’s more, it’s all possible in the comfort and convenience of the end user’s own premises.

“Many customers request training for their teams and system administrators. However, it can be a strain for resellers to meet the demand and often it isn’t the best use of their time” explained NEC Technical Services Manager Ian Shanahan.

“At NEC, we can help to remove this pain point, with fully qualified professionals to help end users get to grips with their new system.”

For users who want hands-on support as opposed to a formal session, the ‘go-live’ option offers a trained expert on-site for the first day of using the new solution. “We can offer guidance on basic telephone system features and voicemail through to MyCalls and the advanced UCB Contact Centre application. It’s all part of helping customers to get the most out of their NEC solution” says NEC Sales Director Andrew Cooper. “For our resellers this is great news; they can clinch deals with customers who want extra support without losing precious time that could be spent on the road.”

The following two tabs change content below.

admin

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam dignissim magna vitae dui posuere eu feugiat augue eleifend. Fusce sed tincidunt quam. Donec varius aliquam metus ut semper. Donec augue purus, feugiat interdum malesuada vel, aliquet quis massa. Nulla facilisi. Nam vel ante quam, et tincidunt dui. Maecenas venenatis libero eu nulla tincidunt et accumsan velit sodales. Nam congue mauris et felis porttitor blandit. Nam eget tempor massa. Nullam suscipit gravida eros, ac suscipit magna feugiat sit amet.

Latest posts by admin (see all)