Nimans has boosted its reseller support proposition by launching an On-Site Services division.
The reseller-only service provides UK-wide access to installation, maintenance and professional services such as project management – as the 100% reseller focused distributor offers a range of compelling white label skills.
Utilising a team of 175 engineers and technical support staff, Nimans On-Site Services act as a valuable extension to a reseller’s own work force. The flexible service provides resellers with an invisible support structure enabling them to take advantage of new business opportunities across the SMB and enterprise arenas. Major brands covered include Samsung, Aastra, Panasonic, NEC, Avaya and Siemens in addition to many manufacturers not sold by Nimans including Toshiba and Mitel.
Andrew Atack, Nimans’ Technical Support and Services Manager, confirmed: “On-Site Services complement many other key support facilities such as leasing and network services, so we can help resellers clinch and maintain contracts whatever their size or geographical location.”
Maintenance support is available around-the-clock, 365 days per year if required as part of a standard or bespoke operation, in addition to Nimans’ post sales support and standard manufacturer warranties.
Atack concluded: “Instead of telling our customers, we know a man that can, we are the man that can, whatever their requirements! This latest addition bolsters our award-winning reputation for delivering unrivalled levels of reseller service and support.”