Opus also incorporates features in Opera Telecom’s internal billing systems and existing online statistics to produce a online tool, allowing customers to control their telephony and SMS accounts. Opus also enables resellers to be able to provide a service to their own customers.
The product is also integrated with Dragon, Opera Telecom’s, self-service platform that can create and launch MMS and SMS campaigns. Dragon provides a business oriented graphical user interface allowing companies to create and tailor their campaigns to include IVR, SMS, and MMS according to their business needs.
The carrier says that together Opus and Dragon enable Opera Telecom’s customer to self-provision and build virtually any telecommunications application and represents a worldwide first.
David Greenfield, Technical Director of Opera Telecom, comments, “Opera’s internal billing systems provide a level of flexibility and stability that outshines our competitors. With the introduction of Opus we are providing our customers with access to these systems so that they can effectively become an ‘Opera Telecom’ themselves. Our customers will be able to control their numbering and their own customer requirements with minimum effort and most importantly, we have ensured the interface is user-friendly so technical skills are not required to operate this system. ”
Gary Corbett, CEO of Opera Telecom, concludes, “The Opus platform provides both our customers and partners with a truly unique capability, and as Opera Telecom continues to expand overseas, Opus becomes another great addition to our expanding portfolio of products and services.”