The Program assures that customers moving from legacy PSTN phone systems to productivity-enhancing VoIP solutions featuring Polycom phones and certified manufacturers’ equipment, enjoy seamless interoperability and reliable technical support. Currently, Digium, Comverse/Netcentrex Converged IP Communications, Objectworld, Pingtel, and Whaleback Systems have successfully passed interoperability testing and are now Polycom VIP certified.
“Interoperability testing between SIP-based call control platforms and phones deployed with them is critical to ensuring reliability and comprehensive feature support,” said Paul Waadevig, industry manager for Frost & Sullivan’s Conferencing & Collaboration practice. “Polycom’s VIP program provides standards-based IP PBX and softswitch vendors, who do not manufacture their own phones, a process to test their systems with Polycom’s VoIP phones and provide customers with a certified interoperable telephony solution.”
Polycom say their VIP involves rigorous interoperability testing at a Polycom-approved test facility according to a Polycom test plan. To become certified as Polycom VoIP compatible, a call control platform must demonstrate 100 percent interoperability on a Polycom-predefined critical feature set. Interoperability can also be certified for features extending beyond the critical feature set, depending upon the capabilities of a particular platform. Certification in the VIP Program is available for the entire Polycom portfolio of SoundPoint VoIP desktop and SoundStation VoIP conference phones.