Retell believe that Neowave’s products fit well with call recording and will offer Neowave’s resellers more sales opportunities in turn offering end users an irresistible return on investment. Steve Cobley of Retell commented, ‘We are delighted to welcome Neowave on board as they will offer resellers a range of professional services including installation, maintenance, technical support and project management’. Cobley continues, ‘We are sure that the marketing and installation expertise that Neowave have applied to their distribution of 2n products bodes well for Neowave’s resellers’.
NeoWave have already had considerable success in soft launching Retell’s Sense call recording systems to some of their existing resellers and have also become a test site for Retell’s new VoIP Sense system. Justin Blaine MD at Neowave said, ‘The channel now know us, they trust us, and more importantly they know we deliver on time every time, which we will continue to do adding Retell solutions as well as 2N’s.
Retell’s transition from a supplier of third party multi line recording solutions to a manufacturer of call recording circuits has enabled them to establish realistic prices, offer industry leading margins and offer business changing benefits via their Sense Recording Systems. Now in their 24th year Retell have recently launched a Voice Firewall that helps prevent PABX toll fraud and is available through Neowave.