BlackBerry MVS 5 works with Cisco Unified Communications Manager to provide a business user with the ability to use their regular desk phone number and extension from their BlackBerry smartphone. With the new version 5, an employee will be able to use a single work phone number shared between their desk phone and BlackBerry smartphone and make and receive enterprise calls on their BlackBerry smartphone over a WiFi connection, adding to the existing capability available over cellular networks.
An increasingly mobile workforce and the growing number of employees working from home present challenges for businesses to keep their staff accessible through their work phone number and keep calling costs under control.
With BlackBerry MVS 5, calls made through BlackBerry MVS are routed through the corporate phone system/Private Branch Exchange (PBX), which helps with adherence to company policies and enables potential savings on long distance and international roaming charges.
Employees also benefit from the convenience of a single work phone number shared between their desk phone and BlackBerry smartphone. Employees can be more reachable through their work phone number and can even enjoy the convenience of extension dialling from their BlackBerry smartphone as well as the flexibility to move calls from their BlackBerry smartphone to their desk phone. It is easy to use, since incoming calls ring simultaneously on the employee’s desk phone and BlackBerry smartphone and employees access BlackBerry MVS using the same phone interface that they are already familiar with on their BlackBerry smartphone.
“BlackBerry Mobile Voice System 5 effectively provides a wireless extension of the corporate phone system to allow voice over WiFi calling at work, public hotspots and home. It presents a great opportunity for companies to enhance the productivity of employees who are often away from their desks or working from home, such as workers in construction, hospitality, sales and professional services,” said Alan Panezic, VP, Platform Product Management at Research In Motion. “This latest release enables businesses to better leverage their investment in the corporate phone system, adapt to the growing demand by employees for more flexible work arrangements, improve workforce productivity and save costs on long-distance and international roaming charges.”
RIM and Cisco have worked closely to integrate BlackBerry MVS 5 with Cisco Unified Communications Manager to deliver an enhanced user experience. The solution has been tested for interoperability and will be supported by both RIM and Cisco.
Laurent Philonenko, vice president and general manager, Unified Communications Business Unit at Cisco: “BlackBerry Mobile Voice System and Cisco Unified Communications Manager provide and extend Cisco’s IP telephony features to BlackBerry smartphone users at companies of any size. With an integrated Cisco Unified Wireless Network, our customers will be able to have highly secure voice over Wi-Fi experiences and high quality phone calls with their BlackBerry smartphones while roaming across the wireless network.”