Seven new courses for Avaya have recently been made available. ScanSource University’s training capabilities now include nine Technical and five Sales workshops, which are regularly scheduled in various locations throughout Europe.
“We are delighted to significantly extend our Avaya training offerings across Europe. Reseller partners will be able to benefit from our highly skilled instructors who are all product and solution experts in their own right, holding vendor certifications in all of the solutions areas they teach,” said Iain Murdoch, business development manager, University and Services for ScanSource Communications, Europe. “These training programs are instrumental in developing and reinforcing the experience and knowledge of our partners’ Sales and Technical staff, enabling them to become as self-sufficient as possible with the Avaya solutions they sell and support.”
“ScanSource Communications does an excellent job providing resellers with convenient access to training on Avaya’s solutions,” said Craig Skelton, EU distribution sales lead, Avaya. “The better trained our resellers are the better able they are to deliver the high-level service and support customers demand. We view ScanSource University as a route to better informed partners and more satisfied customers.”