IT and networking departments are increasingly called on to align with business goals and guarantee the delivery and performance of key business applications. Network managers are looking for service providers that can offer application-centric Service Level Agreements (SLAs).
According to research carried out by Vanson Bourne and commissioned by Ipanema in June 2007, 86 per cent of UK enterprises with 1000-3000 employees estimate the cost of application performance problems to be more than £500,000 per year. In light of this, 93 per cent of the senior IT decision makers surveyed expressed a desire for increased visibility and control over their WAN traffic. The relationship between Ipanema and Telindus recognises and responds to this demand.
James Walker, Head of Innovation at Telindus said: “As the ICT market evolves, it is becoming increasingly focused on business outcomes and efficiency benefits. When it comes to networking, businesses are looking to get more from less. Understanding this enables us to differentiate ourselves from our competitors by guaranteeing the delivery of applications the customer requires to achieve their business goals, rather than just trying to throw more bandwidth at them. They are looking for partners that will deliver increased services more efficiently and effectively than they can so that they can focus on their core business. By offering these services we not only increase our value-add, we grow our own margins.
“We recognised the importance of building an offering that responds to the demand we're seeing from existing and potential customers and we looked for a partner that could help us do so. Ipanema has a very strong offering in terms of application performance monitoring and optimisation; the best we've seen in fact. These functions, combined with reporting capabilities and integration with internal customer management systems, made the Ipanema Business Network Optimisation system a perfect match for us.”