Stuart Baikie, Managing Director at Total Ltd explains: “We are already well known and respected amongst our partners, industry peers and customers. As we celebrate our tenth year in business, I feel confident that revising our image reflects just how serious we are about going forward as a company. The decision to change an established brand wasn’t taken lightly, but this move in fact strengthens our status within a marketplace that is constantly changing.”
“Like so many in our industry, we regularly review our product set and adapt to meet the needs of the marketplace. Our re-brand reflects and reinforces our strong position at the forefront of emerging technology for mobile, voice and data unification. In addition, we can also provide our partners and customers with clarity by working with one company who have clear goals and objectives.”
Total, who celebrated their anniversary in June with a party for customers, staff and partners at the Pittville Pump Room, were also highly commended in the IT & Telecoms category at this year’s National Customer Service Awards.
Committed to keeping the momentum going, Stuart adds: “After a decade of year on year growth and success in a highly competitive marketplace, we are now working towards an AIM floatation in the next three years to strengthen the company further for the future.”
The Total Telecommunications Group commenced trading in 1998, with the formation of TTL. In 2002, TTL became a full service provider and formed sister company, TNC, to provide airtime and billing services. The group has always worked in tandem and both trading arms have now become one company. There has been no change whatsoever in terms of ownership, line of business and organisation structure.