The new model bolsters and simplifies the services that Verizon Business provides to support CPE – from billing and contracting to logistics and financing. In addition, the company has reached an array of global agreements with seven leading equipment manufacturers, distributors and resellers, thus enabling enterprise customers to take full advantage of volume discounts and other advantageous terms.
“In the past, obtaining customer premises equipment and related services was often a time-consuming, fragmented process, requiring large businesses and government entities with global networking requirements to negotiate several contracts, often on a country-by-country basis,” said Nancy Gofus, senior vice president – global business products, Verizon.
“Our new approach eliminates many of these obstacles and enables us to deliver global solutions with a local touch, supporting the networks of today and the applications of tomorrow.
By offering customers a simplified way of doing business around the world, we are providing one more example of how we are helping organizations do more with less today,” Gofus said.
Over the past few months, Verizon Business has reached agreements with Avaya, Cisco, Fluke Networks, Juniper Networks, NCR, TANDBERG and Tech Data/Azlan.
“Avaya’s new global agreement with Verizon Business strengthens the long-standing relationship between our two companies,” said Brian Ahearn, vice president – global service provider sales, Avaya. “Global organizations require global communications solutions, and this agreement will help ensure that the advanced equipment required to power customer networks is available where it is needed and with the adequate and necessary support.”
Further expansion of the program is planned for 2009, with the addition of other vendors as well as expanded reach in more countries.
Verizon Business’ new operational model for CPE and related services is an expansion of the company’s approach to managed services delivery for Cisco-based solutions. It now offers global enterprise customers end-to-end support for a broad range of CPE and support services in nearly three times the number of countries and territories when compared with last year’s total.