Retell has added to its ‘on hold’ range with the launch of the Voice Gear 525. Apart from the competitive price the main benefit for owners and resellers is that the 525 will be backed with a Five Year Warranty and will feature 25 minutes of music with up to nine Royalty Free Music tracks. On each music track there will also be up to two welcome announcements.
A spokesman for Retell said, ‘Research has shown us that CD technology in music on hold players is both unreliable and old fashioned and that some solid-state products also have reliability issues. Now, for a trade price of only £100, resellers can offer their customers a large choice of Royalty free music with announcements all pre recorded, and backed with an outstanding warranty’.
The 525 also boasts a 2Gb removable SD card, auto restart, volume adjustment, wall mount bracket, customer selectable tracks and a 3.5mm to 3.5mm cable. Retell also offer a low cost upgrade to music and announcement mixing software or the option of a choice of music with announcements scripted by the customer.
Other products in the Retell on hold range including the VGP 30 Satellite, a unique desktop on hold player and the VGP 30 Rack, the only 1U rack mountable on hold player on the market, will also benefit from a 5 year warranty and 25 minutes of music. Retell’s VGP 30 rack mountable version is proving popular amongst data resellers and in Europe amongst PABX manufacturers has been reduced in price to £250.